Contact Us

For questions regarding accommodations and tours, please contact us using the information below to speak to our Front Desk Staff:

Telephone or Text/SMS: 808.339.0921 or 808-969-7097 (landline)


Our Office Hours are 7:30 a.m. to 10:00 p.m. HST (Hawaii Standard Time), 7 days a week, 365 days a year. If we do not answer your call/text/email immediately, we may be assisting other guests. We will respond to voicemails, texts and email inquiries as soon as possible.

Please be as specific as possible, so that we are better able to serve you. It is much easier to confirm availability for a specific date (say, June 20-24th) than it is for a general time frame such as “the month of June.” We will always do our best to respond to each inquiry as best we can!



For inquiries regarding group accommodations, such as school groups or large parties traveling together, or for groups wishing to book entire vans for tours, please contact us at:

Email: (attention Glory)

Please do not send inquiries for regular Lodge and Tour reservations to this email address as it may delay an answer to you. This is strictly for Groups and Charters.


Physical Address:

Arnott’s Lodge & Hiking Adventures
98 Apapane Road
Hilo, HI  96720

Please do not use Arnott’s Lodge as a mail drop. Do not send packages of any kind, they will not be accepted.  Mahalo!